1. Introduction

Co AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, password)
• Profile information
• Communication content and messages
• Payment information (processed by secure third-party providers)
• Customer support communications

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (interactions, features used, time spent)
• Log data
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your transactions
• Respond to your requests and support needs
• Send service updates and administrative messages
• Improve our services and develop new features
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• AI model providers when you use their services through our platform
• Service providers who assist in operating our services
• Other users according to your privacy settings
• Law enforcement when required by law

We do not sell your personal information to third parties or use it to train AI models.

5. Data Retention and Security

We retain your information for as long as necessary to provide our services and comply with legal obligations. We implement appropriate technical and organizational measures to protect your information.

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Export your data
• Opt-out of marketing communications

7. International Data Transfers

We may transfer your information to countries other than your country of residence. When we do, we ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 13, we will take steps to remove that information.

9. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Essential cookies required for basic site functionality cannot be disabled.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us using the form at https://withco.ai/contact.

For EU/EEA residents: You have the right to lodge a complaint with your local data protection authority.